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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Ankor-Teploe'nergo products

The group «New Technologies» offers products from the plant Ankor-Teploe'nergo: individual heat points, welded and collapsible plate heat exchangers, flushing plants for heat exchangers, Bernoulli filters, pasteurizers, coolers, heaters, waste flue gas disposal systems, heat exchangers for heat treatment of gases and air, Alambik extraction and distillation plants
  • Ind. thermal points Ankor-Teploe'nergo
    Ind. thermal points
    thermal modules, etc.
  • Spiral heat exchangers Ankor-Teploe'nergo
    Spiral heat exchangers
    heaters, coolers, etc.
  • Welded heat exchangers Ankor-Teploe'nergo
    Welded heat exchangers
    collapsible, non-collapsible, etc.
  • Collapsible heat exchangers Ankor-Teploe'nergo
    Collapsible heat exchangers
    shirokokanalnye, polurazb., etc.
  • Flushing installations Ankor-Teploe'nergo
    Flushing installations
    AT-2, AT-4, AT-10, AT-18, etc.
  • Pasteurizers Ankor-Teploe'nergo
    Pasteurizers
    coolers, heaters, etc.
  • Gas disposal systems Ankor-Teploe'nergo
    Gas disposal systems
    welded, collapsible, etc.
  • Heat exchangers for gases Ankor-Teploe'nergo
    Heat exchangers for gases
    welded, collapsible, etc.
  • Alambik Installations Ankor-Teploe'nergo
    Alambik Installations
    extraction-distillation. et al .
  • Bernoulli Filters Ankor-Teploe'nergo
    Bernoulli Filters
    self-cleaning filters, etc.

NEW TECHNOLOGIES GROUP

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